FAQ

Once your order is submitted, we begin processing your order, which entails a number of steps. During this time we are unable to modify or cancel your order.

Rakafy.com wants to ensure that you are completely satisfied with your shopping experience, but in case there is a problem, we gladly offer easy returns.

Select an item you like then select size and click on "add to cart" then continue shopping until you are ready to complete your purchase. Then, click “Checkout” to confirm your items. After you have made any changes and updated the quantities as desired, click “Check Out" to complete your order.

Rakafy.com uses two payment gateways. The following are the accepted payment methods of each:

Worldpay:
Visa credit and debit cards
Mastercard credit and debit cards
Maestro
American Express
Visa Electron (Accepted for UK merchants, processed as a debit card transaction in GBP only)
Visa Purchasing (Accepted, treated as credit card payments. Worldpay does not support the "line item detail" features of Visa Purchasing cards)
PayPal (Accepted, alternative payment method)

ExpressPay:
Visa credit and debit cards
Mastercard credit and debit cards
American Express
Discover
GH-Link
MTN Mobile Money
Tigo Cash
Airtel Mobile Money
Vodafone Cash
ExpressCard

You will receive an email confirmation shortly after your order has been placed. Please allow up to 3 business days for order processing. Feel free to contact us direct with any questions at +233 244-724-339 from 9:00am-4:00pm, UTC, or via email at sales@rakafy.com

You can check your order status clicking on "Order Status" located at the bottom of the site. Please allow up to 3 business days for order processing. Feel free to contact us direct with any questions at +233 244-724-339 from 9:00am-4:00pm, UTC, or via email at sales@rakafy.com